Technology Generalist

SUMMARY
Provides Tier 1 level support to students, teachers, and staff in the setup and operation of district technology including AV
hardware and software.

COMPENSATION
The compensation is outlined in the collective bargaining master agreement 2021-2023, ranging from
$15 to $20 per hour, depending on experience.

ESSENTIAL DUTIES and RESPONSIBILITIES
 Provide Tier 1 level support for district desktops, laptops, Chromebooks, iPads, and other mobile devices
 Provide Tier 1 level support for Microsoft Windows, MacOS, iOS, and Android OS
 Provide Tier 1 level support for SMART boards, document cameras, and other classroom and conference room
technology hardware and software
 Provide Tier 1 level support for the district’s computer networks and phone system
 Provide Tier 1 level support for Gmail and Google Drive
 Inspect all newly purchased equipment upon arrival and add to district inventory
 Familiarize users with new equipment, applications and procedures
 Maintain inventory of all user devices and classroom technology hardware
 Maintain log of service calls
 Inform Technical Coordinator about any critical technology issues
 Perform other related tasks as assigned by the Director of Technology

QUALIFICATIONS
 High School diploma or GED required, Associate Degree or technical certification in computing, networks, or a
related field preferred.
 0 - 2 years of experience supporting user devices, classroom technology, computer networks, and phone systems.
 Excellent problem solving skills.
 Ability to effectively communicate technical and instructional information to others.
 Ability to effectively communicate the status of materials/projects/repairs to administration.
 Willingness to further skills and formal education through workshops, seminars and classes.
 Willingness to keep current on the latest technological advancements.
 Ability to lift 40lbs. (unpacking and moving equipment) and install hardware.
 Ability to work independently and handle multiple tasks.
 High degree of honesty, integrity and ethical standards.
 Excellent record keeping, management/organizational skills.
 Ability to work independently and handle multiple tasks.

STARTING DATE
Immediately
APPLICATION SUBMISSION
Apply here

In compliance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disability Act of 1990, and Elliott-Larsen Civil Rights Act of 1977, it is the policy of Clintondale Community Schools that no person shall, on the basis of race, color, religion, military status, national origin or ancestry, sex (including sexual orientation), disability, age (except as authorized by law), height, weight, or marital status be excluded from participation in, be denied the benefits of, or be subjected to, discrimination during any program, activity, service or in employment. If you have any questions or need to contact someone about discrimination of any kind in the school district, contact the Superintendent at 35100 Little Mack, Clinton Township, Michigan 48035.